FAQ

See below for answers to our most frequently asked questions. If you have a different question, please contact us via phone or e-mail. We are always happy to help!

What is an escape game?

An escape game is an immersive game experience in which a team of 3 to 6 players has to complete a mission by solving puzzles, searching through props and making use of them. They have to work together and use their collective smarts and observation skills if they want to succeed.

How long will it take?

One complete session takes about 1.5 hours, including 60 minutes for the actual mission. Don't be late for your game! If you are more than 10 minutes late, please understand that we will have to reduce your game time accordingly.

What if I need assistance?

One of our game masters will personally guide you through the session. He will begin by explaining the game to you. Once the game has started, he will follow your group via cameras to provide you with hints should you ever need them. Nothing, however, will be recorded!

Can anybody play?

Escape games don't require any special physical or intellectual skills. However, the games are recommended for players aged 10 years and older. We also recommend that children under the age of 14 be accompanied by an adult. Unfortunately, the building is not wheelchair accessible.

How can I pay?

You can book and then pay online by credit or debit card through our secure website. You may not cancel or change your booking once it has been confirmed.

What does it cost?

The total price will be shown to you at the checkout and depends on the size of your team. The bigger the team, the lower the price per person. Prices start at €24 per person.

How do I use a gift voucher?

To use a gift voucher, simply book online. When you reach the checkout, click ‘Coupon’ and enter your code.

How can I buy a gift voucher?

Did you enjoy your escape game experience and now want to buy a gift voucher for a friend? Just click the ‘Gift voucher’ tab for further information.

Can we come with 2 players?

It is possible to do it with 2 players, but this will increase the level of challenge. To do this, book for 3 people (minimum required for booking) and come as a shock duo!

How to add an additional player after booking?

Come with your “reinforcement” without having to notify us. You can pay the remainder on site on the day of your arrival.